Cookie policy

Here we explain what types of cookies and similar technologies may be used on novokliniken.se, why they are used, and how you can manage your consent.

About cookies

This cookie policy explains how Kosmetisk Kirurgi & Cosmetic Surgery LL Medical AB, which operates Novokliniken, uses cookies and similar technologies on novokliniken.se.

1. What are cookies?

Cookies are small text files that are stored on your computer, mobile phone, or other device when you visit a website. They can be used to make the website function, remember settings, enable external features, and measure advertising.

We may also use similar technologies, such as pixels and local storage. In this policy, we use the word cookies as a collective term for these technologies.

2. Which types of cookies we use

Necessary cookies

Necessary cookies are required for the website and functions you request to work. For example, they can be used for security, network management, forms, booking, and to remember your cookie choices. These cookies can be used without consent.

Functional cookies

Functional cookies make it possible to use or improve features such as chat, embedded content, social media, and external booking services. They are only used when they are necessary for a function you request yourself or when you have given consent.

Marketing cookies

Marketing cookies are used to measure the performance of advertising and can be used to customize ads or limit how often an ad is shown. Novokliniken uses Google Ads conversion tracking and also advertises via Meta. Marketing cookies are only used if you consent.

Information you submit in booking or contact forms, patient records, and medical images is not used for personalized advertising.

3. External services

Depending on which functions you use, the website may communicate with external providers. This can include, among others:

  • Google Ads for measuring ads and conversions

  • Meta for advertising and content from Instagram or Facebook

  • Metodika for booking and connected patient functions

  • provider of the chat function

  • Framer and other providers needed for the website's operation and security.

External providers may process technical information about your device and your visit in accordance with their own privacy terms. Non-essential features will not be activated until you have provided relevant consent.

4. Current list of cookies

The current list of cookies and similar technologies is displayed in the website's cookie settings. This shows, among other things, the cookie's name, provider, purpose, category, and storage duration. The list may change when the website's functions or providers are updated.

5. How to give and change your consent

When you visit the website for the first time, you can accept all non-essential cookies, reject them, or customize your choice by category.

You can change or withdraw your consent at any time through the Cookie Settings link at the bottom of the website. It should be as easy to withdraw consent as it is to give it.

6. Browser settings

You can also delete or block cookies through the settings in your web browser. If you block necessary cookies, some parts of the website or the booking function may stop working as intended.

7. Personal data

Some cookies involve the processing of personal data. Information about who is responsible for personal data, why data is processed, recipients, transfers, and your rights can be found in our privacy policy.

8. Contact

Kosmetisk Kirurgi & Cosmetic Surgery LL Medical AB

Corporate identity number: 556302-2937

Address: Barnarpsgatan 19, 553 16 Jönköping

Email: info@novokliniken.se

Phone: 010-500 61 00

9. Changes

We may update the cookie policy when the website, our providers, or applicable regulations change. The latest version is always available on the website, and the date of the last update is stated at the top.